Resident polling for local government

Ask your residents. Get real answers in a week.

Civic Polling asks a representative group of your residents what they think, and gives you the results in seven days.

  • 7 days

    Start to finish

  • Your whole community

    Matched to who lives there

  • From $3,500

    Flat fee, quoted up front

What you get

What lands at the end of the week.

A result you can read in a minute and defend for an hour.

Do you support the proposed transit bond?

47%

support

All residents

The same question, by age

18 to 34
61%
35 to 49
54%
50 to 64
43%
65 and over
34%
Illustrative example of a result. Your questions and your residents produce your own numbers.
The overall result
Every question you asked, with one clear number for your whole community. The file also reports how far each number could move, so you can say it out loud with confidence.
The result by group
The same questions broken down by age, gender, and ethnicity — or against any other question you asked.
What residents wrote
Comments in their own words, with the details of who wrote each one.
The file and the page
A clean spreadsheet your staff can work from, plus a results page you can print or save for the meeting packet.

How it works

How we build the group.

Three steps, run by our team, so the number you carry into a public meeting stands for your whole community.

  1. 1

    We text residents at random

    We draw a random group of residents from the area you choose and text them the questions, so the people who answer were picked rather than self-selected.

  2. 2

    We keep texting until the group is complete

    While the poll is open we watch its shape. If any group of residents is answering in small numbers, we text more of them until the count is there.

  3. 3

    We match the result to your jurisdiction

    The final numbers are adjusted so they reflect who actually lives in your jurisdiction, and the file reports how far each number could move.

How long it takes

A week, start to finish.

Tell us on Monday. Take it to the meeting the following Monday.

  1. Days 1 and 2

  2. Days 3 to 6

  3. Day 7

  1. Questions written and approved

    We write the questions, or tighten the ones you have. You sign off on the final wording and on the groups you want to see the results broken down by.

  2. Residents answer, and you watch it happen

    Invitations go out by text and answers land on your dashboard as they arrive. We text more residents from any group that is running light before the poll closes.

  3. Results delivered, ready for the meeting

    The overall numbers, the breakdowns, the comments, and the complete file — ready to put in the packet.

Proof

It works where it has run.

5.1x

the response of the county's own earlier outreach

On a transit bond measure, for a major county in Georgia.

Price

One price, agreed before we start.

$3,500

Starting price for a poll

  • The questions, written and approved with you
  • Text invitations to a random group of your residents
  • Extra invitations to complete any group answering in small numbers
  • A live dashboard while the poll is open
  • The full results, the breakdowns, and the file
  • A flat fee

    The price is agreed up front. Once you approve the questions, it does not change.

  • Billed as professional services

    Your finance office books it the way it already books consulting work.

  • A formal RFP may not be required

    At this price many local governments can use a simpler purchasing process, subject to their own rules.

Built for government

Built for a public body.

Standard on every poll, whether or not anyone asks.

  • Every invitation names your organization

    Residents can see who is asking. The sponsor line is added for you on every message.

  • You choose an audience by place and by demographics

    Neighbourhood, age, gender, and similar details are the filters a government account is offered, and the server holds to that list.

  • Residents answer on a plain page

    The questions carry no branding of any kind, which is standard research practice and keeps the answers clean.

  • Text messages are registered

    Outreach is registered with the carriers and follows the federal rules for contacting residents.

Tell us what you need to decide.

Book fifteen minutes. Describe the decision in front of you, and we will tell you whether a poll can answer it.